This week, the Global SOF Foundation transitioned to a new Association Management Software (AMS), which is where you will access many SOF for Life features. This isn’t the first time that we’ve changed systems, so we want to be as transparent as possible and tell you why and what impact it will have on YOU: our members, partners, and customers.
Why we’re switching systems… again:
When the GSF was founded in 2014, we were quite frankly a little clueless. We knew we needed a system to track and manage all of our Members and Partners, so we found a Customer Relationship Management (CRM) that fit our budget and, we thought, our needs.
However, it was more of a charity/donation-based software, and we learned quickly that there were many (many) options out there that had more tools and capabilities for professional associations. So, after a ton of research and demos, we took the plunge to transition to a new AMS.
We launched our new AMS for our Partners and Members at the beginning of 2018. There were some growing pains and bugs that needed to be worked out, and while things got better the system never got us to where we wanted to be.
Cut to late 2018: we officially decided to move on to system number 3, in hopes that this will indeed be the charm.
What you can expect:
We are working to make this move as smooth as possible for our customers, but we do ask for your patience as we make this transition to our new system–Impexium.
If you have an existing login to our system, you may have to do some of the following:
- Change or update your login password
- Re-upload your profile photo
- Update or confirm your employer and contact information
- Mark whether you want to be listed in the Member Director
However, we’re excited to tell you that you should also experience the following:
- A more user-friendly login experience
- More straight-forward event registration
- Improved user portal aesthetics and functionality
Plus a lot more improvements on the back-end that will help us better serve our Members, Corporate Partners, and Event Attendees.
Test out the new event registration for yourself (and let us know what you think!) by registering for the 2019 Annual Tampa Reception presented by Bank of America Merrill Lynch. This event is our 5th Anniversary Celebration, and will kick off SOFIC week in Tampa on Monday, May 20th.
Member and Partner Features:
If you are a GSF Member or GSF Corporate Partner representative, we have a few other features that are just for you.
For our Individual Members, you’ll receive access to the GSF Member Directory. This is a listing of all of the 2,000+ GSF Members who have opted in, with their company, nation of citizenship, and more. This allows you to see who’s in the network that you might want to connect with for certain projects or discussions.
You also receive access to all of the past GSF Newsletters and the Member Toolkit–which is a growing listing of special discounts and opportunities for GSF Members that are provided by our Corporate Partners.
Member representatives from GSF Corporate Partners also have access to an additional page–the Corporate Partner Resources. That page lists special Partner-Only documents, event promo codes, and more!
We have a few more things coming down the pipeline, most notably the SOF for Life Career Center… it needs a few more tweaks and then the Job Board and Resume Database will be available to Partners and Members again!
So to recap, GSF Members and Corporate Partners can also enjoy:
- Member Directory Access / Search
- GSF Newsletters
- Member Toolkit
- Resources and Promo Codes (Corporate Partners Only)
- SOF for Life Career Center (Coming Soon)
Trouble? Shoot! … Help us Troubleshoot!
We hope this new system is extremely user friendly, but if you ever feel like something isn’t working or could be improved upon… please let us know! We value the opinion and time of all of our members, so the smoother the system–the better!
Reach out to us at any time at email@example.com.